Privacy Policy

1. Introduction

Welcome to DMTools.fun! We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered social media DM response generator service operated by Dale Abbey.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address (required for account creation and communication)
• Name (optional, for personalization)
• Password (encrypted and securely stored)
• Account preferences and settings
• Subscription plan and billing information (processed by PayPal)

2.2 Usage Data

We automatically collect information about how you use our service:

• Number of AI responses generated
• Response tone preferences and template usage
• Feature usage patterns and performance metrics
• Login times, session duration, and frequency of use
• Device information (browser type, operating system, IP address)
• Error logs and technical diagnostic information

2.3 Message Content (Temporary Processing Only)

• Original messages you input for response generation
• Context information you provide (processed temporarily)
• Custom response templates you create (stored until deleted)
• Generated responses (temporarily cached for your session)

2.4 Analytics and Cookies

We use Google Analytics and cookies for:

• Website performance monitoring and improvement
• User experience optimization and feature usage analytics
• Essential cookies for login and session management
• Preference cookies to remember your settings

3. How We Use Your Information

3.1 Service Provision

• Generate AI-powered responses to your messages using OpenAI's API
• Manage your account, subscriptions, and billing
• Provide customer support and respond to your inquiries
• Remember your preferences and customize your experience
• Process payments through PayPal integration

3.2 Service Improvement

• Analyze usage patterns to improve our AI response quality
• Identify and fix technical issues and bugs
• Develop new features based on user behavior insights
• Optimize performance and user experience
• Conduct A/B testing for feature improvements

3.3 Communication

• Send important service updates and security notifications
• Provide customer support and respond to your requests
• Send promotional emails (with your consent and opt-out option)
• Notify you about policy changes or new features

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share limited information with trusted third-party services:

Service Provider	Data Shared	Purpose
OpenAI	Message content (temporary)	AI response generation
PayPal	Billing information, email	Payment processing
Railway (Hosting)	Account and usage data	Infrastructure and hosting
Google Analytics	Usage patterns, device info	Analytics and optimization

4.2 Legal Requirements

We may disclose your information when required by law:

• To comply with legal obligations, court orders, or subpoenas
• To protect our rights, property, or safety
• To prevent fraud, abuse, or illegal activities
• In connection with a merger, acquisition, or sale of assets

4.3 What We Never Do

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• HTTPS encryption for all data transmission
• Encrypted database storage with access controls
• Regular security audits and vulnerability assessments
• Secure authentication with encrypted passwords
• Limited employee access to personal data
• Regular security training for our team

5.2 Data Breach Response

In the unlikely event of a data breach:

• We will notify affected users within 72 hours
• We will report to relevant authorities as required by law
• We will take immediate steps to secure the breach
• We will provide regular updates during the investigation

6. Data Retention

We retain your information for different periods depending on the type of data:

Data Type	Retention Period	Purpose
Message Content	Not stored (real-time processing only)	AI response generation
Custom Templates	Until deleted by user or account closure	User convenience and personalization
Usage Data	2 years	Analytics and service improvement
Account Information	While account is active + 3 years	Legal compliance and user support
Payment Data	According to PayPal's retention policy	Billing and fraud prevention
Analytics Data	26 months (Google Analytics setting)	Long-term trend analysis

7. Your Rights and Choices

7.1 Access and Portability

• Request a copy of your personal data in machine-readable format
• Export your custom templates and account information
• Receive information about our data processing activities
• Access your usage statistics and account history

7.2 Correction and Deletion

• Correct inaccurate personal information in your account settings
• Delete your account and associated data permanently
• Remove specific custom templates or data categories
• Request deletion of specific personal information

7.3 Marketing Communications

• Opt out of promotional emails using the unsubscribe link
• Manage email preferences in your account settings
• Control cookie preferences through browser settings
• Opt out of analytics tracking (may affect service functionality)

7.4 How to Exercise Your Rights

To exercise any of these rights, contact us at admin@dmtools.fun with your request. We will respond within 30 days and may need to verify your identity for security purposes.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Login, security, basic site functionality	Session/Persistent
Analytics Cookies	Google Analytics for usage insights	Up to 26 months
Preference Cookies	Remember settings and customizations	Up to 1 year
Functional Cookies	Advanced features and user experience	Session/Persistent

8.2 Managing Cookies

You can control cookies through your browser settings, but disabling certain cookies may affect site functionality. For detailed cookie information, please see our Cookie Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information immediately.

For users aged 13-17, we recommend parental supervision and consent before using our service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for international transfers, including:

• Using service providers with adequate data protection measures
• Implementing contractual safeguards for data transfers
• Complying with applicable international data protection frameworks

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of personal information (subject to legal exceptions)
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: No discrimination for exercising privacy rights
• Right to Correct: Request correction of inaccurate personal information

12. European Union Rights (GDPR)

If you're located in the European Union, you have additional rights under GDPR:

12.1 Legal Basis for Processing

• Contract Performance: To provide our services as agreed in our Terms of Service
• Legitimate Interest: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and optional features (where required)
• Legal Obligation: To comply with applicable laws and regulations

12.2 Additional GDPR Rights

• Right to data portability in a structured, machine-readable format
• Right to restrict processing in certain circumstances
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local data protection authority

13. Data Processing Summary

For transparency, here's how your data flows through our service:

14. Business Transitions

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the new entity. We will provide notice before your personal information becomes subject to different privacy practices.

15. Contact Information

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notification to registered users for significant changes
• Providing prominent notice on our service for policy updates
• Requiring acceptance for changes that materially affect your rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This Privacy Policy was last updated on August 31, 2025. By using DMTools.fun, you acknowledge that you have read and understood this Privacy Policy. This policy should be read in conjunction with our Terms of Service.